Amazon has just sent us a brief proposal. We invite Amazon to withdraw the sanctions they have unilaterally imposed, and we will continue to negotiate in good faith and with the hope of a swift conclusion. We believe that the best outcome for the writers we publish is a contract with Amazon that brings genuine marketing benefits and whose terms allow Hachette to continue to invest in writers, marketing, and innovation. We look forward to resolving this dispute soon and to the benefit of the writers who have trusted their books to us.
(July 8, 2014)
It is good to see Amazon acknowledge that its business decisions significantly affect authors' lives. For reasons of their own, Amazon has limited its customers' ability to buy more than 5,000 Hachette titles.
Authors, with whom we at Hachette have been partners for nearly two centuries, engage in a complex and difficult mission to communicate with readers. In addition to royalties, they are concerned with audience, career, culture, education, art, entertainment, and connection. By preventing its customers from connecting with these authors' books, Amazon indicates that it considers books to be like any other consumer good. They are not.
We will spare no effort to resume normal business relations with Amazon—which has been a great partner for years—but under terms that value appropriately for the years ahead the author's unique role in creating books, and the publisher's role in editing, marketing, and distributing them, at the same time that it recognizes Amazon's importance as a retailer and innovator. Once we have reached such an agreement, we will be happy to discuss with Amazon its ideas about compensating authors for the damage its demand for improved terms may have done them, and to pass along any payments it considers appropriate.
In the meantime, we are extremely grateful for the spontaneous outpouring of support we have received both privately and publicly from authors and agents. We will continue to communicate with them promptly as this situation develops.
(May 28, 2014)
We are determined to protect the value of our authors' books and our own work in editing, distributing, and marketing them. We hope this difficult situation will not last a long time, but we are sparing no effort and exploring all options.
(May 23, 2014)
Amazon has now taken preorder capabilities away from Hachette Book Group publications. Forthcoming books now bear a notice "currently unavailable" and a note inviting customers to ask for an email when it becomes available. There is no preorder button, and some not-yet-published books lack a Kindle page entirely.
We are doing everything in our power to find a solution to this difficult situation, one that best serves our authors and their work, and that preserves our ability to survive and thrive as a strong and author-centric publishing company.
(May 23, 2014)
It is our normal policy not to comment on negotiations underway with any retailer.
However, we have been asked legitimate questions about why many of our books are at present marked out of stock with relatively long estimated shipping times on the Amazon website, in contrast to immediate availability on other websites and in stores.
We are satisfying all Amazon’s orders promptly, and notifying them constantly of forthcoming publicity events and of out-of-stock situations on their website. Amazon is holding minimal stock and restocking some of HBG's books slowly, causing “available 2-4 weeks” messages, for reasons of their own.
We are grateful for the patience of authors and all Amazon readers as we work to reach an agreement and to encourage Amazon to be back to offering Hachette Book Group’s books within normal shipment times.
(May 9, 2014)