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The Fine Art of the Big Talk
How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work
Contributors
By Debra Fine
Formats and Prices
Price
$9.99Price
$12.99 CADFormat
Format:
- ebook $9.99 $12.99 CAD
- Hardcover $25.00 $32.00 CAD
This item is a preorder. Your payment method will be charged immediately, and the product is expected to ship on or around January 15, 2008. This date is subject to change due to shipping delays beyond our control.
Also available from:
- Become skilled at the art of quiet negotiation
- Determine your “sales” message
- Keep meetings on track and stick to an agenda
- Analyze what your body language conveys (often it’s not what you think!)
- Overcome public-speaking fears
- Offer feedback to employees and bosses alike in a constructive, productive way
- Reduce conflict in the office and with customers and clients
- Fire someone or deny someone an expected promotion
- Inform that longtime supplier that his products haven’t met with quality standards lately, and tell that major customer that her shipment is going to be late
- Master e-mail and voice messaging etiquette, and make a positive impression every time
- And much more.
Genre:
- On Sale
- Jan 15, 2008
- Page Count
- 256 pages
- Publisher
- Hachette Books
- ISBN-13
- 9781401395872
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