HAL SIRKIN, JIM HEMERLING and ARINDAM BHATTACHARYA are partners of the Boston Consulting Group. Sirkin, based in Chicago, is a Senior Vice President and worldwide leader of BCG Global Operations practice. Hemerling, who has been based in Shanghai since 2000, is the managing director of BCG Greater China. Bhattacharya is a BCG Vice President, and leads the firm’s office in New Delhi.
JOHN BUTMAN was the collaborating writer for PAYBACK and TRADING UP: THE NEW AMERICAN LUXURY (Portfolio 2003) and author of many other titles.