Managing the Hidden Organization
Strategies for Empowering Your Behind-the-Scenes Employee
Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.
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Format: Trade Paperback
Price: $16.99 US/$24.99 CAN
ISBN-13: 9780446394567
On Sale Date: 03/01/1994
Publisher: Grand Central Publishing
Formats Available: Trade Paperback
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Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.
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