Managing the Hidden Organization

Strategies for Empowering Your Behind-the-Scenes Employee
By Terrence E Deal, William A Jenkins (Trade Paperback, 1994)
Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.
  • Grand Central Publishing
    • Format: Trade Paperback

    • Price: $16.99 US/$24.99 CAN

    • ISBN-13: 9780446394567

    • On Sale Date: 03/01/1994

    • Publisher: Grand Central Publishing

    • Imprint: Grand Central Publishing

    Formats Available: Trade Paperback

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Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

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  • Publisher: Grand Central Publishing
  • Price: $16.99 US/$24.99 CAN
  • ISBN-13: 9780446394567
  • On Sale Date: 03/01/1994