About the Author
J. Steven Ott is Director of the Institute of Public and International Affairs and professor of political science at the University of Utah. He has served as a consultant to numerous nonprofit organizations and local and state government agencies, and has chaired the Executive Committee of the Nonprofit Management Education Section of the National Association of Schools of Public Affairs and Administration (NASPAA). Dr. Ott has authored and edited many books, articles, and chapters on the nonprofit sector and its organizations, organization theory, organizational behavior, human resource management, administrative theory, accountability, and organizational culture.
Lisa A. Dicke is a professor of public administration at the University of North Texas. Dr. Dicke serves on the Executive Council and on the Committee of the Nonprofit Management Education Section of the National Association of Schools of Public Affairs and Administration (NASPAA). Her research interests include organizational leadership, as well as accountability in government and nonprofit organizations, and her articles have been published in numerous books and journals.
