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When Fish Fly

When Fish Fly

Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

“You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market.” — Ken Blanchard, co-author of The One Minute Manager In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama’s cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.
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Genre: Nonfiction / Business & Economics / Motivational

On Sale: August 4th 2004

Price: $12.99 / $16.99 (CAD)

Page Count: 176

ISBN-13: 9781401381448

What's Inside

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Reader Reviews

Praise

"[The Authors] offer advice for instilling passion in employees, thinking outside the profit box and striving to reach out to the community and customers, solving problems effectively and with a view to improvement ends.... Well-placed quotes from such luminaries as Nelson Mandela ... enhance the book's inspirational, if idealistic, messages."—Publishers Weekly
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